Eligibility for Refunds
- Refunds are granted only if requested within 24 hours of payment.
- If a service has already been delivered or is in progress, refunds may be partial or denied based on the work completed.
- Any refunds due will be processed through the original payment method.
How to Request a Refund
- Submit a refund request via email at support@ebillpayllc.com with your order details.
- Refund requests must include a valid reason and supporting documentation if applicable.
- Processing time for approved refunds is typically 5-10 business days, subject to financial institution policies.
Non-Refundable Services
- Consultation fees are non-refundable once a session has been completed.
- Business registration, tax filing, and financial advisory services that have been processed cannot be refunded.
- Any services requiring external agency involvement are subject to their individual refund policies.
Chargebacks & Disputes
- If a chargeback is initiated without prior communication, we reserve the right to dispute the claim and suspend future services.
- Customers must contact our support team to resolve disputes amicably before escalating to financial institutions.
Contact Information
For any inquiries regarding these policies, please contact us at:
E Bill Pay LLC
Address: 16 Platt Ave, West Babylon, NY 11704
Phone: (516) 344-1388
Email: support@ebillpayllc.com
